Get a photo of all damaged components and email [email protected] with attached photo(s) using your order ID in the Subject line.
Call our tech support team at (877)943-2972 ext 2 to get a claim/ replacement system set up, as well as any important information on how to keep the process timely.
Verify that you opened all boxes received and the item is not there.
Make sure all of your tracking numbers have been delivered.Email [email protected] with your order number and your item that is missing.
A support rep will contact you as soon as possible to provide updated tracking information as well as any return labels that may be needed.